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Subprocessors

Last updated: July 18, 2026

Obriym CRM engages the third-party service providers below to operate the service. Each of them processes data only to provide its service to Obriym, and under its own data-processing terms.

We do not sell personal data or protected customer data, and we do not share it with advertising brokers.

Current subprocessors
SubprocessorPurposeData processedRegion
NeonPrimary application databaseAll workspace data, including customer personal dataEU
VercelApplication hosting and file storageRequests, uploaded files (product images, data exports)Global edge, EU functions
SentryError monitoringError events, with personal data scrubbed before sendingEU / US
UpstashRate limiting and reliable webhook or queue deliveryRate-limit counters, queued job payloads (identifiers, no bulk personal data)EU
AnthropicAI assistant featuresPrompts derived from workspace content; no raw Shopify customer personal dataUS
ResendTransactional email deliveryRecipient email address and message contentUS / EU
GoogleSign-in and, after cookie consent, website analyticsSign-in identity; analytics data only once you accept the cookie bannerGlobal
ShopifyE-commerce integration, when you connect a storeOrders and customer events your store sends to your workspaceGlobal

Notes

  • Shopify is a source of protected customer data rather than a downstream recipient: when you connect a store you remain the data controller, and Obriym acts as your processor.
  • Analytics providers (Google Analytics and Vercel Analytics) load only after you accept the cookie banner. If you decline, no analytics script runs.
  • A provider's own certifications belong to that provider and are not presented as Obriym's certifications.
  • We announce changes to this list on this page, and we notify affected workspace owners of material changes.

Questions

For questions about this list, a data processing agreement, or a privacy request, contact us at crm@obriym.com.

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