Legal
Subprocessors
Last updated: July 18, 2026
Obriym CRM engages the third-party service providers below to operate the service. Each of them processes data only to provide its service to Obriym, and under its own data-processing terms.
We do not sell personal data or protected customer data, and we do not share it with advertising brokers.
| Subprocessor | Purpose | Data processed | Region |
|---|---|---|---|
| Neon | Primary application database | All workspace data, including customer personal data | EU |
| Vercel | Application hosting and file storage | Requests, uploaded files (product images, data exports) | Global edge, EU functions |
| Sentry | Error monitoring | Error events, with personal data scrubbed before sending | EU / US |
| Upstash | Rate limiting and reliable webhook or queue delivery | Rate-limit counters, queued job payloads (identifiers, no bulk personal data) | EU |
| Anthropic | AI assistant features | Prompts derived from workspace content; no raw Shopify customer personal data | US |
| Resend | Transactional email delivery | Recipient email address and message content | US / EU |
| Sign-in and, after cookie consent, website analytics | Sign-in identity; analytics data only once you accept the cookie banner | Global | |
| Shopify | E-commerce integration, when you connect a store | Orders and customer events your store sends to your workspace | Global |
Notes
- Shopify is a source of protected customer data rather than a downstream recipient: when you connect a store you remain the data controller, and Obriym acts as your processor.
- Analytics providers (Google Analytics and Vercel Analytics) load only after you accept the cookie banner. If you decline, no analytics script runs.
- A provider's own certifications belong to that provider and are not presented as Obriym's certifications.
- We announce changes to this list on this page, and we notify affected workspace owners of material changes.
Questions
For questions about this list, a data processing agreement, or a privacy request, contact us at crm@obriym.com.