Viber is one of the most widespread messengers in Ukraine. The adapter for request capture is already built: signature verification of callbacks and turning requests into CRM leads are ready in code.
What will become a lead once connected
Text message
The Viber profile name plus the text in the lead's notes.
Shared contact
Name and phone straight into the lead card.
What will land in the CRM once connected
- Lead name
- Phone — from a shared contact
- The message text in notes
- Source: viber
- Duplicate protection via the message token
Signature verification
Once the channel is activated, every callback will be verified by X-Viber-Content-Signature (HMAC-SHA256 of the body using the bot auth token); foreign requests will be rejected. The bot will send a confirmation to the customer.
What's built, what's next
- 1
The adapter is built
The adapter accepts bot callbacks with X-Viber-Content-Signature verification and turns requests into leads — the code is ready.
- 2
Connecting is not available yet
A planned channel. We will enable adapter creation on confirmed demand.
- 3
You'll be the first to know
Leave a request with the "Leave a request" button — we'll write to you when connecting Viber opens in your workspace.
Frequently asked questions
How is it different from Telegram?
Technically — by the signature (X-Viber-Content-Signature instead of the Telegram Bot API) and the bot token. Practically: Telegram connects today, Viber does not yet.
Can I test the token in advance?
Not yet: creating a Viber adapter is temporarily unavailable. Once connecting opens, the connection test (get_account_info) will be available right away.
Be the first to know when Viber launches
Leave a request — we'll tell you when connecting Viber becomes available. Try Obriym CRM for free with other channels right now.
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